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Technical support
Clipbank Webinars

Training and support: Technical support

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Our friendly, UK-based teams are ready to help all subscribers with their installation and technical questions, no matter how big or small. Online, freephone 0800 6 527 527  or email support are available all year round between 8.30am - 5.30pm [weekdays]. 

The support team use a remote access tool that saves teachers time by allowing us to take control of a desktop and show, in real time, how to resolve an issue.  

For the optimal Clipbank experience, we recommend running the latest versions of Flash Player and Windows Media Player for Windows, and Flash Player and QuickTime for Mac OSX. To check the versions of software/plug-ins you are running, go to our Technical help page. 

You can also see minimum technical requirements for in school and online use of Clipbank.

Training and support: Clipbank Webinars

What's a webinar?

Clipbank webinars are short online CPD seminars and they are designed to:

  • provide a useful introduction or refresher on the service for subscribers
  • keep you up to date with the latest service updates and new features added
  • provide inspiration and ideas for using Clipbank inside and outside of the classroom

A webinar is very much like a seminar you would attend at a conference – but you will participate remotely via your computer over the internet. The webinars will feature a presenter who will present the content to the audience, but will also provide you with the opportunity to ask questions that can be addressed during or after the webinar session – allowing full participation between the audience and the presenter.

"...I found it extremely useful, particularly the ability to link and download content. The ability to download the video in to a PowerPoint slide should be very useful to teachers, I will use this as my “hook” on the next inset session. Thanks very much, truly 25 minutes well spent."

Mal Potts, e-Learning Co-ordinator, Newman RC College

 

All webinars are FREE to participate in and are intended for Clipbank subscribers or potential subscribers.

Webinar Schedule 

Please check back for new webinars soon!

 



 

 

Webinar session rooms will be open 15 minutes before the scheduled start. Please allow enough time to login and perform some simple checks before the start of the webinar.

 

System Requirements for Webinars

• A stable internet connection

• Windows® 8, 7, Vista, 2003 Server or XP

• Mac OS® X 10.6 (Snow Leopard®) or newer

• Internet Explorer® 7.0 or newer

• Mozilla® Firefox® 4.0 or newer

• Safari™ 3.0 or newer

• Google Chrome™

Full system requirements for webinars